Pricing & Payment Policy
Effective Date: 04/09/2025
1. Subscription Plans
-
Pricing is based on either:
- Per room per month for hotels, motels, serviced apartments; or
- Flat monthly/annual fee for smaller operators.
- GST is added where applicable.
2. Billing & Invoices
- Fees are billed monthly in advance.
- Annual billing options may include discounts.
- Invoices are delivered electronically.
3. Free Trials & Promotions
- Free trials or discounts may be offered.
- At the end of a trial, standard fees apply automatically unless you cancel.
4. Upgrades & Downgrades
- Upgrades are charged pro-rata for the current billing cycle.
- Downgrades take effect at the next cycle.
5. Refunds
- Payments are non-refundable, except as required by law.
- No partial refunds for unused services.
6. Late Payments
- Overdue accounts may be suspended.
- A reconnection fee may apply.
7. Price Changes
- We'll give at least 30 days' notice before pricing changes.
- Continued use after a change means you accept the new pricing.