Privacy Policy
Effective Date: 01/10/2025
BookingBoost Pty Ltd - ACN 691189714 ("BookingBoost", "we", "our", "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.
1. Who We Are
BookingBoost Pty Ltd - ACN 691189714 provides AI-powered booking automation and guest communication tools for hotels, motels, serviced apartments, and other accommodation providers. We are a subsidiary of Aetheron Pty Ltd. Some technology and infrastructure are provided by Aetheron.
2. What Data We Collect
We may collect the following information:
- Guest data: names, emails, phone numbers, booking details (provided by you or your guests).
- Business account data: contact names, billing details, payment information.
- Usage data: interactions with our platform, logs, support requests.
3. How We Use Data
We use the information we collect to:
- Process and manage bookings.
- Enable guest communications.
- Provide, improve, and secure our Services.
- Handle billing and customer support.
We do not sell guest data to third parties.
4. Data Ownership
- You (the accommodation provider) remain the data controller of all guest data.
- BookingBoost acts as a data processor, handling information only to deliver the Services.
5. Sharing Information
We may share data only with:
- Technology partners (such as property management systems, payment processors, or messaging providers) required to deliver the Services.
- Parent company Aetheron Pty Ltd, where necessary for infrastructure and support.
- Legal authorities, if required by law.
6. Data Security
We take reasonable measures to protect information from unauthorised access, misuse, or loss. However, no online service can be guaranteed 100% secure.
7. International Transfers
Data may be stored or processed outside Australia where our service providers are located. We ensure safeguards are in place for these transfers.
8. Retention
We retain personal information only as long as necessary to provide the Services or as required by law.
9. Your Rights
You may request to:
- Access or correct personal data.
- Delete personal data, subject to business or legal requirements.
- Opt out of marketing communications.
Contact us using the details below to exercise your rights.
10. Updates
We may update this Privacy Policy from time to time. Updates will be posted on getbookingboost.ai.